Defined service level agreements (SLAs)
SAP Basis and SAP Security Support on Demand at a fixed price
The basic operation of SAP Basis includes the operational readiness of the SAP system, management of system changeability, configuration and administration of system profiles, analysis of system failures, operation and monitoring of technical interfaces, scheduling and monitoring of SAP standard jobs, and much more. The optional services as an extension include activities whose execution and frequency depends on the existing system environment and which can be optionally booked (client copies, execution of client transports and homogeneous/heterogeneous system copies, etc.). These include performing release upgrades, installing enhancement packages, adapting new printer types, device drivers or character sets, and much more.
By establishing a new role concept and building new roles, the SAP basis has the skills necessary to support new tasks and topics as well as to operate new technology and service forms. The relevant roles are listed below.
We can provide your company with the following services:
The presentation layer is the top layer of the R/3 SAP Basis system and includes the communication with the user. Here, the data is graphically prepared for the user on the end device by means of software components from the application programs of the application layer. The presentation layer is the interface to the user (SAP GUI).
In order to have some advantage in terms of new SAP technologies, suitable PoCs (Proof of Concepts), research and pilot projects must be initiated to build know-how and evaluate boundary conditions or feasibility. Furthermore, this serves the evaluation of new business models by the underlying technology in collaboration with the respective business unit.
"Shortcut for SAP Systems" simplifies tasks in the area of the SAP basis and complements missing functions of the standard.
Change the settings here depending on your request.
By reflecting on the thematic areas, methods and possibilities for implementing the recommendations are presented.