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SAP Support - Links

WHY DO YOU NEED SAP SUPPORT

SAP Application Management Services (SAP AMS)

Get to know Cloud Success Services

Finding ideas and modelling the digital business

Prevent problems before they occur

Continuous deployment approach monitored with DevOps

HPC Software Maintenance for SAP - More than SAP Support

Increase your performance and productivity

SAP IT SUPPORT SIGNIFICANTLY RELIEVABLE BY AI

Together for success

Advisory services

SAP defined project team

Holistic, tailor-made accompaniment across solutions and lifecycle phases

A central point of contact with regular, clear coordination

SAP Application Management

Proven secure connections and data for highly regulated industries

Combination of On Premise and Private Cloud as a goal

Big changes cast their shadow: What next year will bring

Lead preparation based on best practices for business processes, architecture, and strategies

Management of organisational changes

A lean team for digital innovation and continuous innovation cycles

Enterprise Support

Optional in addition to Essential and Advanced:

Extensive corporate transformation through a long-term strategic partnership or targeted business journeys as short-term projects

SAP CERTIFICATIONS

We'll pull you out

Experts on Demand

No additional costs in Enterprise Support

Comprehensive service portfolio with clearly calculable results

SAP's new, simplified service and support portfolio is specifically designed for the cloud

SAP ActiveAttention

SAP Preferred Success

Exciting projects for the IT department

Prioritise critical areas and roadmap for next steps

Support Services

Analysis Solutions and Data Management

Focus on core competencies and innovation

Current systems - anytime

Contact points for tracking metrics to support users and process-specific introductory metrics

SAP Notes or Notes

The basis for your success: Create Value from the Start, Proactive Success Critical Support, Best Practices, and Recommendations

Development of a detailed technical infrastructure and data migration design concept

SAP Standard Support or Enterprise Support?!

Architecture design of high-performance and diverse IT landscapes

3rd Level Support

Technical application support

Dedicated Support Teams

SAP Message Processing

Where do you see SAP support in 2025?

Welcome to the SAP Support homepage !

SAP defined project team

The VAR Support Model

SAP Solution Manager

Economic strength with trustworthy expertise

SAP CERTIFICATIONS

SAP HCM and SAP SuccessFactors

You are our priority!

SAP LICENSING ADVISORY SERVICES - ADVANCED

A lean team for digital innovation and continuous innovation cycles

Guaranteed response and problem resolution time

Software Service for SAP (SAP BASIS)

Consistency of technical architecture with SAP security products and solutions

Definition SAP AMS

Increase your performance and productivity

Proactive monitoring and notification

Innovation Services

SAP AMS benefits

SAP SUPPORT FROM USER VIEW

SAP Licence Support Centre

SAP IT SUPPORT SIGNIFICANTLY RELIEVABLE BY AI

Learn more about our three-level support process

Minimise modifications and customisation

Preconfigured setup and ready-to-use business processes

Continuous deployment approach monitored with DevOps

Comprehensive service portfolio with clearly calculable results

New SAP Support Connection Overview

Relieve your employees

Identify areas for improvement and train the workforce for new technologies

Predictable results

Troubleshooting & Troubleshooting

Innovation services and solutions

A central point of contact with regular, clear coordination

SAP Application Management Services (SAP AMS)

Is that a bug or a feature?

Guaranteed service levels for your operational security

Get to know Cloud Success Services

Integrated Launch Activities

SAP Base Services

Personalised success plan to achieve the results that enable growth

Tailored to your needs

Accelerate creation of the implementation plan for your transformation project

Select a Service

Save time with personalised support

SAP support and reliable consulting

As a permanent or reliable backbone

Increase end-user satisfaction

Lead preparation based on best practices for business processes, architecture, and strategies

Identification of critical gaps and optimisation potential

What does this mean in detail?

SAP Enterprise Support

SAP MaxAttention

Get an extended experience

Holistic, tailor-made accompaniment across solutions and lifecycle phases

Finding ideas and modelling the digital business

Our support offer for you

SAP Essential Business Services

Personalised success plan to achieve the results that enable growth

Managing and measuring innovation in an innovation strategy

Advanced support and target SLAs

Technical Quality Manager

Holistic, tailor-made accompaniment across solutions and lifecycle phases

Standard Support targets in-house solutions

Premium Services

WHY DO YOU NEED SAP SUPPORT

HOW CAN YOUR COMPANY BENEFIT FROM US?

Select a Service

SAP MaxAttention

Did we arouse your interest in support on demand?

PUT THE CARE OF YOUR SAP SYSTEM IN THE HANDS OF SPECIALISTS!

We'll pull you out

Building skills with a wide range of services and educational content

Create a Security and Compliance Roadmap

Increase end-user satisfaction

Collaboration with SAP Support Experts

Enterprise Support

Innovation services and solutions

Take a closer look at our Success Experience offers

Customise your experience to your needs: More innovation thanks to experts with practical experience, overcoming strategic challenges for the company transformation, intensive support tailored to your individual requirements

Supports all SAP solutions

SAP Support Portal

End-User Support

Accelerate creation of the implementation plan for your transformation project

SAP® Support - as needed

Salt Solutions relieved at SAP AMS

Predictable results

Functional design and architecture analysis and functional gap assessment

architectural planning

Which support level suits you?

New SAP support programme paves way to the cloud

If it burns again...

Whether after a successful joint project or as a new customer, we support you!

Optional in addition to Essential and Advanced:

Dedicated Support Teams

Innovation and added value

Defining value maps and gaining a clear understanding of value ratios

Continuous deployment approach monitored with DevOps

Select Services, Training and Partners

SAP SUPPORT FROM IT SUPPORTER VIEW

Manage, monitor and optimise your SAP solutions and business processes

Service and Support Offerings

Hosting Support Services

SAP Enterprise Support

All key SAP cloud solutions

SAP HCM and SAP SuccessFactors

Feature Planning and Success Tests

Optimise your SAP environment today

Together for success

Increase your performance and productivity

Troubleshooting & Troubleshooting

Is that a bug or a feature?

Detailed Release Guide

Our SAP support gives you time and space

New: SAP Transformation Hub

Explore business opportunities and develop working prototypes

Find Product Documentation

Support Services

Knowledge of how to integrate your current landscape with SAP Business Technology Platform

Finding ideas and modelling the digital business

2nd Level Support

Learn how to develop fast, flexible, and advanced cloud applications

SAP ENTERPRISE SUPPORT

Software Service for SAP (SAP BASIS)

Experts on Demand

SAP Business Application Support

What we do for you

Proactive monitoring and notification

Combination of On Premise and Private Cloud as a goal

Welcome to the SAP Support homepage !

A central point of contact with regular, clear coordination

Lead preparation based on best practices for business processes, architecture, and strategies

SAP Application Management Services

Contact points for tracking metrics to support users and process-specific introductory metrics

SAP Roll Out in France

Access to a pre-configured demo environment enriched with sample data

Our service makes the difference

Functional Application Support

The basis for your success: Create Value from the Start, Proactive Success Critical Support, Best Practices, and Recommendations

Long experience

Service and Support Partners

Manage, monitor and optimise your SAP solutions and business processes

We'll pull you out

SAP Enterprise Support

Extensive corporate transformation through a long-term strategic partnership or targeted business journeys as short-term projects

Proven secure connections and data for highly regulated industries

Manage and control your SAP environment with ease and accountability

Save time with personalised support

Optimise your SAP environment today

Software Service for SAP (SAP BASIS)

Relief for teachers

Development of value added and value assessment

Innovation services and solutions

Increase your performance and productivity

Guaranteed response and problem resolution time

Strengthen your team's skills

SAP Support - with expertise at your side

Take a closer look at our Success Experience offers

What does this mean in detail?

Enterprise Architecture and Roadmap Design

Finding ideas and modelling the digital business

Unified SAP support to ease the way to the cloud

Troubleshooting & Troubleshooting

Basis for effective management and operation of your SAP solution and the maximum benefits

Emergency contact details

Integrated Launch Activities

Rapid stabilisation of high performance solutions

New: SAP Transformation Hub

Do you want to stay in touch with SAP in the future?

The concept of SAP MaxAttention

SAP ENTERPRISE SUPPORT

Interested in our services?

A coordinating, unified management team for all SAP services

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