Current systems - anytime
2nd Level Support
We diagnose and resolve incidents, explain the causes of the problem. We analyse, evaluate and implement changes in business processes. We do SAP software update and develop additional applications (ABAP). We advise system users.
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WHY DO YOU NEED SAP SUPPORT
SAP AMS or SAP Support? What are the differences? Are there any at all? What support does my company need? We want to clarify, because the differences and added values of these SAP services often cause confusion among SAP users. Even if you do detailed Google searches - SAP partners and SAP itself do not entirely agree on how the SAP Application Management Services and SAP Support differ.
We provide information on SAP product innovations, SAP support and enhancement packages, and new software releases. But also the latest updates on the SAP solutions used. This keeps you up to date with technology.
"Shortcut for SAP Systems" simplifies SAP support tasks and adds to the standard's missing functions.
Your SAP® systems are mission-critical, must be readily available and function smoothly.
All of our contacts are based in Germany, including those who pick up the phone at night 2 and answer your questions.