SAP ENTERPRISE SUPPORT
HPC Software Maintenance for SAP - More than SAP Support
As one of the few companies in the world, we have been awarded the title in the field of SAP Cloud Application Services - Strategic Supplier. It is an award for companies that offer their customers the highest level of Application Management Support (AMS).
In order not to miss the goal of a support agreement, our specialists make sure that no new functionalities are introduced via the support. New requirements still need to be approved and initiated by project managers via change requests. For smooth support, it is also important to identify early on whether the cause is in the software or the IT infrastructure. We also provide advice on these issues.
As part of the introduction of the SAP S4/HANA system, we will be at your service for your assistance with questions about SAP. Service management will be the one-stop-shop for any type of enquiry regarding the various SAP modules. There, the employees are available as a service from the Go-Live of the respective application and clarify problems, enquiries etc..
You can inform us of your requirements via the questionnaire behind the following button. We will let you know which investment you can expect.
Some missing SAP support functions in the standard are supplied by the PC application "Shortcut for SAP Systems".
Its mission is to process customer enquiries, to create a team of specialists responsible for your company's system, and to report regularly on the status of your tickets.
We help you optimise SAP applications in your overseas company in France and adapt them to your individual business needs.