Which support level suits you?
SAP for Me
Running an IT infrastructure is complex. This makes it all the more important that you have a partner at your side who will help you with experience, know-how and the appropriate solutions.
Customers with a small and standardised SAP landscape can use the "Status of Support Connectivity" cloud extension to test the connection of their on-premise system to the SAP Support Backbone without having to resort to the full power of the Solution Manager. This is particularly suitable for customers who do not use Application Lifecycle Management (ALM) or complex IT service functions in Solution Manager.
What can customers do today?
Your SAP MaxAttention team coordinates and steers the different teams on site, so that you only have one point of contact that is binding for all services. Depending on your requirements, the following key persons are your success companions.
Choose the times you want to use our support. On request, we will be there for you 24/7 and will work with you to create an individual concept for your needs.
Some missing SAP support functions in the standard are supplied by the PC application "Shortcut for SAP Systems".
SAP® SE checks and certifies the quality of SAP® partner support and service within the framework of the so-called "Support Authorisation".
As the leading IT house and number one in the German-speaking SAP market, we stand for comprehensive digitalisation in the middle class.