OUTTASKING COMPLEX AND RATHER RARE TASKS
How relevant is SAP Basis?
Today, most customers rely on an infrastructure abstraction layer, whether it's VMware or one of the cloud hypervisors. So base administrators need to know how to provision and manage systems in the cloud.
Because hybrid landscapes are seen as the operating model of the future, it is necessary to develop monitoring strategies for this. What is important is an end-to-end view based on the process and not just an individual view of the systems, services or components involved. This supports the requirement of a company-wide interface function of the SAP basis.
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Database layer: The database layer contains a database server on which all the data of the SAP ERP system is managed. This includes the database management system (DBMS for short) and the actual dataset. The dataset includes user data and data tables as well as applications and system control tables.
The marketing mix model is suitable for creating a marketing concept. This is usually divided into four pillars - the four Ps. These are Product, Price, Place and Promotion. In the case of services, this is often accompanied by the aspect of personnel policy. Although the marketing mix model is aimed at the external distribution of products and services, aspects of it can also be applied to an internal marketing of the SAP basis. For the design of the respective areas of the marketing mix, it is recommended to use a guide to develop a marketing concept. STEP 1: DEFINITION OF PERFORMANCE This step deals with the description of the services to be offered. Similarly, this step provides a categorisation of the type of service. These include, for example, the levels of secondary or primary service. With respect to the SAP basis, this step is concerned with product portfolio analysis and the creation of IT products and a product catalogue. STEP 2: OWN RESOURCES Subsequently, a determination of one's resources takes place. That is, it identifies the resources that are available and that can be used and the resources that need to be developed. Resources are people, objects, systems, knowledge, and funds. For the SAP basis, this step is an inventory. STEP 3: DETERMINATION OF THE OBJECTIVES The mission and vision of service providers will be determined in the framework of the setting of the objectives. It also sets measurable targets for the next three years.
"Shortcut for SAP Systems" makes it easier and quicker to complete a number of SAP basis tasks.
Documentation solutions can also be used to archive all processes without any gaps.
These topics cover the areas of skills and roles (cloud and supplier management, strengthening of the technology architect, focus on project work), marketing and self-understanding (creation of a service catalogue, regular exchange with the CIO, renaming of the SAP basis), new technologies and innovation (test and innovation lab, proactive & regular training), organisation in change (development of the two subject areas close to structure and application-orientated , virtual teams of experts), standardisation and automation (automation of routine tasks, outtasking of rare tasks), "cloudability", outsourcing & outtasking (assessment of usefulness for the cloud, use of appropriate service forms) and IT roadmap (influence of own IT roadmap).